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词汇 mystery shopper
释义

mystery shopper

Word family adjectivemysteriousadverbmysteriouslynounmysteriousnessmystery shoppermysterymystery tour
ˌmystery ˈshopper noun [countableC]  
someone whose job is to visit different shops, pretending to be someone who is buying something, but who is really collecting information about what goods people buy and why they buy them. The information is used when planning how to sell a particular product. 神秘顾客〔指假扮顾客到商店收集消费者购买信息以便销售某种产品的人〕
From Longman Business Dictionary
mystery shopperˌmystery ˈshopperMARKETING
someone whose job is to pretend to be a customer in order to find out how good a shop, service etc is
We set customer service objectives and measure performance through ‘mystery shoppers’.
shopper
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